3rdPlane
Proudly serving teams with 5–30 employees

Enterprise-Level IT Support
for Small Business Teams.

The MSPs that won't call you back have a 30-seat minimum. We don't. You're not too small for us — you're exactly who we built this for.

< 30 min

Avg. response time

5–30

Employees we serve

0

Seat minimums

100%

US-based support

Sound familiar?

These are the conversations we have every week. Here's how we fix them.

Most MSPs won't return our calls

We answer. Every time. Average response under 30 minutes.

We can't afford a full-time IT person

Flat monthly rate. No salary, no benefits, no surprises.

We don't know if we're secure or compliant

We audit, protect, and monitor your systems from day one.

Our last IT guy just disappeared

We're a team, not a freelancer. We never ghost you.

Everything your team needs

One monthly rate covers it all. No a-la-carte surprises.

Managed IT Support

Flat-rate, all-inclusive support for your entire team.

Cybersecurity

Endpoint protection, threat monitoring, and compliance.

Cloud Setup

Microsoft 365 & Google Workspace migration and management.

Help Desk

Real humans, fast SLA. No bots, no overseas call centers.

Network & Firewall

VPN, firewall management, and secure network design.

Backup & Recovery

Automated backups and tested disaster recovery plans.

Employee Onboarding

Secure setup and teardown for every team member.

Simple, predictable pricing. No surprise bills.

Flat monthly rate per user. No setup fees. No long-term contracts. Cancel anytime.