3rdPlane

Pricing

Simple, predictable pricing. No surprise bills.

Flat monthly rate per user. No setup fees. No long-term contracts. Cancel anytime.

Essentials

For startups and lean teams

TBD
  • Unlimited help desk tickets
  • Remote support
  • Patch management & updates
  • Antivirus & endpoint protection
  • Email security
  • Monthly status reports
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Most Popular
Business

Most popular — full coverage

TBD
  • Everything in Essentials
  • On-site support (when needed)
  • Cloud management (M365 / Google)
  • VPN & firewall management
  • Backup & disaster recovery
  • Employee onboarding / offboarding
  • < 30 min average response SLA
Get started
Business+

Advanced security & compliance

TBD
  • Everything in Business
  • Security awareness training
  • Compliance baseline (HIPAA, SOC 2 prep)
  • Advanced threat detection (EDR)
  • After-hours critical support
  • Quarterly business reviews
Get started

Exact pricing is customized to your team size and needs. Book a free call to get your real number — no obligation.

Common questions

Is there a minimum number of users?

No. We specialize in teams of 5–30. Whether you have 5 employees or 30, you get the same level of service.

Are there setup or onboarding fees?

None. We absorb the onboarding cost because we're betting on a long-term relationship — not a one-time transaction.

Can I cancel anytime?

Yes. Month-to-month. No long-term contracts. We'd rather earn your business every month than lock you in.

What if I need support outside business hours?

Business+ includes after-hours critical support. All plans include emergency response for P1 outages.

How is pricing calculated?

Per user, per month — that's it. Add or remove users and your bill adjusts accordingly at the next billing cycle.